SACCO Msaidizi

A bilingual (English / Kiswahili) assistant that answers SACCO member questions from policy documents and does loan maths with exact, auditable tools.

RAG (BM25 retrieval)English + SwahiliTool callingGuardrailsEvaluated: hit@3 = 100%

Demo member

How it works

1. Detect languageMarker-word detector picks English or Swahili.

2. GuardrailsBlocks PIN/OTP sharing, masks phone and ID numbers in logs.

3. RouteAccount questions go to tools; policy questions go to retrieval.

4. ToolsEligibility (3x savings), balance and reducing-balance repayment maths in code.

5. RetrieveBM25 ranks policy sections; same-language sections are boosted.

6. AnswerCites the section, or says "I don't know" when nothing matches.